The University of Tennessee

Clarence Brown Theatre»

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Ticket Policy

Single Tickets

Single tickets are non-refundable but may be exchanged in advance of performance date to another performance of that show for a $2.00 per ticket exchange fee and any applicable upgrade charges.

Additional Ticket Purchases

Subscribers may purchase additional tickets to any performance at a discount from the regular adult price for that performance.

Ticket Exchanges

Subscriber tickets may be exchanged for any other performance of the same production. Tickets cannot be exchanged from one show title to another. Exchanges must be made prior to the original performance date. There is no fee to exchange your tickets, but if you exchange to more expensive tickets, you will be charged the difference in price.

Ticket Donation

If you are unable to attend a performance, you may call the Box Office for a tax deduction. A voucher will be sent to you documenting the amount of the donation. You must call 24 hours prior to the performance date.

Ticket Insurance

By purchasing season tickets, you are assured of your reserved seats even if your tickets are lost or stolen. Simply notify the Box Office. We¹ll cancel the missing tickets so no one else can use them. We can reprint the tickets.

CBT Box Office
1714 Andy Holt Ave. (physical address)
206 McClung Tower (mailing address)
 Knoxville, TN 37996
Ph.: 865-974-5161
Fax: 865-974-3448
Email: cbt@utk.edu

Regular hours for the Box Office are 10 am to 5 pm Monday - Friday; closed Saturday and Sunday. On weeknight performance days the Box Office remains open until curtain (7:30 pm). On performance weekends, it opens at 1 pm and remains open until curtain.

The Box Office phones are normally turned to voice mail one hour preceding curtain times so Box Office personnel may attend to patrons at the ticket windows. In case of emergency, call the House Manager at 865-974-8287.

For a complete list of our current shows »